Very Good
Total customer satisfaction
Good
A few minor niggles, but otherwise OK
Average
Reasonable customer satisfaction
Poor
Owners displeased but not disgusted
Very Poor
Serious concerns with car and service
Position
Car Make/Model
Points
1.
Subaru Legacy
99
2.
Subaru Impreza
98
3.
Skoda Felicia
95
4.
Toyota Starlet
95
5.
Jaguar XJ saloon
95
6.
Honda Shuttle
94
7.
Toyota Corolla
94
8.
Subaru Forester
93
9.
Toyota Picnic
93
10.
Volvo S70
93
11.
Honda CR-V
92
12.
Toyota Celica
92
13.
Honda Prelude
92
14.
SAAB 9-5
91
15.
BMW 7-Series
90
16.
Hyundai Lantra
90
17.
BMW 3-Series
90
18.
BMW 5-Series
90
19.
Mazda 626
90
20.
Mazda 323
90